AML & KYC Changes
and Commercial Property
New AML (anti-money laundering) and KYC (know your customer) regulations are being introduced across the real estate industry, bringing a more structured and transparent approach to property sale transactions.
Our commitment to responsible data handling
Your data is used only for identity verification, compliance checks and onboarding purposes. We do not share information for marketing, and we do not sell or trade client data. For more information please refer to our privacy policy.
No. These requirements apply to property sales and acquisitions only. They do not apply to leasing, property management or other non-sale transactions.
As part of Australia’s anti-money laundering laws, we’re required to verify the identity of all clients before we can begin working together. It’s a standard requirement across the industry and helps protect against financial crime.
These requirements apply to all clients, regardless of how long we’ve worked together. If your details are already up to date, the process is typically quick — we just need to confirm and record them again.
Depending on the transaction, we may request identification, proof of address, and in some cases information about ownership structures or source of funds. We’ll guide you through exactly what’s required.
For certain transactions, we’re required to understand where the funds are coming from. This helps assess and manage financial crime risk and is a standard part of the compliance process.
We’re legally required to complete these checks before we can proceed. If we’re unable to collect the necessary information, we may not be able to move forward with your transaction.
In most cases, no. The process is designed to run alongside your transaction and can be completed quickly once the required information is provided. Delays are only likely if information is incomplete or additional clarification is needed.